Knowledge Management Leveraging Data Analytics and Cognitive Computing for Organizational Resilience

Abstract

Organizations operating in highly dynamic and uncertain environments increasingly rely on knowledge management practices to maintain resilience and long-term sustainability. The emergence of data analytics and cognitive computing technologies has significantly transformed how organizations acquire, process, store, and utilize knowledge for strategic decision-making. This study explores the role of knowledge management systems integrated with data analytics and cognitive computing in enhancing organizational resilience. The article examines how advanced analytical capabilities, artificial intelligence, machine learning, and cognitive technologies contribute to knowledge creation, organizational learning, risk management, and adaptive capacity during crises and disruptions. A qualitative and conceptual review approach was adopted to synthesize current literature and theoretical perspectives related to knowledge management, data-driven decision-making, and cognitive computing applications. The findings indicate that organizations leveraging intelligent technologies within their knowledge management frameworks demonstrate stronger responsiveness, operational flexibility, innovation capability, and strategic adaptability.