Cloud-Based Management Information Systems: A Paradigm Shift in Enterprise Resource Planning

Abstract

This study explores the transformative impact of cloud-based Management Information Systems (MIS) on Enterprise Resource Planning (ERP) within small to medium-sized enterprises (SMEs) across diverse sectors. Using a mixed-methods approach, the research combines a quantitative survey of 150 professionals and qualitative interviews with 15 decision-makers to examine how cloud technologies enhance decision-making, cost-efficiency, and operational agility. Key findings reveal that tools such as ERP, CRM, and Business Intelligence platforms significantly improve data integration and organizational responsiveness. Regression analysis shows a strong positive relationship between MIS usage and both decision speed (β = 0.48, p < 0.01) and cost-efficiency (β = 0.41, p < 0.05), while resistance to adoption is inversely related to firm size and employee IT literacy (β = -0.36, p < 0.05). Sector-specific analysis underscores contextual variability in adoption outcomes, highlighting the importance of strategic alignment, digital readiness, and cultural adaptability. The study concludes with practical recommendations for enhancing MIS implementation and calls for future research on long-term performance impacts.