WILSON, Olivia. Enhancing Operational Efficiency and Guest Satisfaction in Hotel Management: A Strategic Approach. OTS Canadian Journal, [S. l.], v. 4, n. 5, p. 72–81, 2025. DOI: 10.58840/ae2m7f34. Disponível em: https://journal.canadian-ots.ca/index.php/ots/article/view/52. Acesso em: 26 may. 2026.